HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
All new orders will ship in approximately 2 - 4 days.May experience additional delays due to COVID-19 related delays.
WHY THE PRODUCT I RECEIVED IS NOT CONSISTENT WITH THE PICTURE?
Our products are all handmade, none of them are exactly the same as the pictures. The details and colors are all different.
IS IT MADE OF 100% WOOL FELT?
Yes,100% wool felt.
HOW DO I CARE FOR MY FELT PRODUCT?
Please refer to the cleaning and maintenance instructions
DID YOU MAKE THE FELT BAG YOURSELF?
No, they come from Nepal and are made by hand craftsmen.